Jiangsu Goodeng Heavy Machinery Equipment Technology Co., Ltd.

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FREQUENTLY ASKED QUESTIONS

Q What about the delivery time?

A 20 days after receiving the deposit.
Q What kind terms of payment can be accepted?

A
On T/T term, 30% down payment is required in advance, and 70% balance shall be before shipment.

On L/C term, 100% irrevocable L/C without "soft clause" can be accepted.
Q What logistics ways we can work for shipment?

A We can ship machine by sea and road.
Q What about the after-sales service?

A We have office and professional after-sales service team in many countries. After you receiving the new machine, we will provide you one engineering training installation and debugging service for 3-5days. If there are some problems, our after-sales service team will arrive the project site in shortest time.
Q What about the warranty time?

A 12 months after shipment or 2000 working hours,whichever occurs first.

sale@goodeng.com.cn